Terms of Service
These terms and conditions create a contract (the “Agreement”) between you and SOLAR LEAD DEPOT. This website (the “Site”) is owned by Solar Lead Depot Inc. and this page explains the terms by which you may use the Site. Please read the Agreement carefully. If you are a Solar representative, installer, company owner, associate or member of the solar industry, you agree to the Terms of Service provided by Solar Lead Depot Inc. By using this website or using any services provided by Solar Lead Depot, you agree to these terms.
1. Introduction to the Services
This Agreement governs your use of Solar Lead Depot’s services and the use of this Site (collectively the “Services”). The Services are: (1) online advertising services; (2) limited non-exclusive license of (https://SolarLeadDepot.com) proprietary customer relationship management software (the “Proprietary Software”); (3) training in the Proprietary Software; and (4) certain support services provided by Solar Lead Depot at its sole discretion regarding the Proprietary Software. To use the Services, you need compatible hardware, software (latest version is recommended and sometimes required) and Internet access (fees may apply).
2. Using the Services- Payment, Taxes and Refunds
You understand that prior to Solar Lead Depot providing the Services you shall be required to pay an onboarding fee and enter a subscription plan. You will also be responsible for an advertising budget. There are various subscription plans (collectively the “Subscription Plan”). Your specific subscription plan is listed on your invoice. By starting your Subscription Plan, you authorize Solar Lead Depot to charge fees per the terms of your Subscription Plan, and any other charges you may incur in connection with your use of the Services. You will be automatically charged each month, or in the case of a prepaid plan, one month plan or a one time charge per the terms of such plan, for your ongoing use of the Services. The onboarding fee and all the Subscription Plans fees are final and non-refundable after 48 hours.
Once you select a Subscription Plan, the cost of that Subscription Plan is guaranteed for the duration of that Subscription Plan only and does not include any renewals. Except as provided herein, Subscription Plan prices may change at any time with or without notice. For details about how your payment method is charged, please visit: our Billing Policy available at https://SolarLeadDepot.com/billing-policy. In the event that this Agreement and the Billing Policy conflicts, this Agreement controls. You are responsible for paying any applicable taxes.
If you intend to dispute any charge related to any of the Services, you must contact in writing [email protected] within thirty days before disputing the charge. You waive any disputes not reported thirty days before a disputed charge. At Solar Lead Depot’s sole discretion, you may be entitled to a prorated partial refund of any unused portion of your advertising budget. If technical problems caused by Solar Lead Depot’s site, as determined in Solar Lead Depot’s sole discretion, prevent or unreasonably delay delivery of the Services, your exclusive and sole remedy is either replacement of the Services or refund of the last charge paid. You may be billed fees, charges and assessments related to late or non-payments if for any reason:
(a) Solar Lead Depot does not receive payment for the Services by the payment due date.
(b) You pay less than the full amount due for the Services.
YOU WILL BE ASSESSED A LATE FEE OF 10% PER MONTH (OR THE MAXIMUM AMOUNT PERMISSIBLE BY LAW IF SUCH AMOUNT IS LESS) FOR ANY PAYMENT AMOUNT THAT HAS NOT BEEN PAID IN FULL AFTER TEN (10) DAYS FROM THE DUE DATE.
Solar Lead Depot does not anticipate that you will fail to pay for the Services on a timely basis, and Solar Lead Depot does not extend credit to our customers. Any fees, charges and assessments due to late payment or nonpayment are liquidated damages intended to be a reasonable advance estimate or Solar Lead Depot’s costs resulting from late payments and non-payments. These costs will be difficult to calculate or to predict when such fees, charges and assessments, are not known in advance:
Whether you will pay for the Services on a timely basis
If you do pay late, when you will actually pay
What costs we will incur because of your late payment or nonpayment.
With Solar Lead Depot’s use of a collection agency or attorney to collect money owed by you, you agree to pay the reasonable cost of collection. These costs include, but are not limited to any collection agencies fees, reasonable attorneys’ fees and arbitration or court costs. If you fail to pay the full amount due for any or all the Services then Solar Lead Depot, at its sole discretion in accordance with and subject to any applicable law, may suspend any or all of the Services.
There are no refunds after 72 Hours.
3. Monthly Advertising Budget
You understand and agree that Solar Lead Depot uses your advertising budget, less service fee, to contract with certain other third-party providers to place internet advertising (the “Ad Budget”) on your behalf. Your Ad Budget is paid in advance and will be charged monthly at the commencement of your billing cycle. You may amend or cancel your Ad Budget at any time by notifying Solar Lead Depot in writing at [email protected] (the “Ad Budget Notice”). The amendment or cancellation will be effective in the billing cycle immediately after you provide the Ad Budget Notice. Please note that your ads may still run for 48 hours and will continue to use the budget. The Ad Budget remaining will be provided within 5 business days and a refund will be issued. If there is a delay in calculations or accounting, we will use the formula of 30% of your total budget being the ad budget, meaning $3 refunded for every $10 total for your account and prorated based the day of notice and remaining days on the billing cycle.
4. Ongoing Subscription
Unless you cancel your Subscription Plan in writing at [email protected] not more than thirty days and not less than ten days prior to your current Subscription Plan’s expiration date, then your Subscription Plan will automatically be renewed as a month to month Subscription Plan.
5. Solar Lead Depot Account
Using the Services requires an account (the “Account”). The Account is the account you use across Solar Lead Depot’s ecosystem. Your account is valuable, and you are responsible for maintaining its confidentiality and security. We are not responsible for any losses arising from the unauthorized use of your Account. Please contact us if you suspect that your Account has been compromised.
6. Programs Powered by Solar Lead Depot
Solar Lead Depot is a one stop shop for all your marketing and advertising needs. We specialize in solar lead generation nationwide. What is a lead? A lead is someone who takes action on one of our advertisements and provides their Name and Phone Number, Additionally they may provide their Email, Address, Power Bill information, Roof Shade information or other details. A lead is not a guaranteed client or guaranteed that the person will want to speak with you. Many potential customers AKA leads, will change their mind after submitting information, go with a competitor, or the lead may not want to work with your company or the person who contacted them for any reason. In short, a lead is someone who responds or takes action to an advertisement that is soliciting business ( in this case solar installation) and they provide some of their contact information because they would like more information.
a. Solar Lead Depot – Lead Generation
Can be purchased in zip codes, cities and counties. Availability per spot is based on several factors but not limited to homeowners, home sales, median home values, available inventory and population. Lead Expectations will differ per area. Each lead will be delivered via text email and funnel into the dashboard we provide for you. Our lead management system integrates with all other CRM’s, so essentially you can work all the leads from your own system.
b. Solar Lead Depot Exclusive Lead Generation
Can be purchased in cities and counties. Availability per spot is based on several factors but not limited to home sales, median home values, available inventory and population. Each lead will be delivered via text email and funnel into the dashboard we provide for you. Lead Expectations will differ per area.Our lead management system integrates with all other CRM’s, so essentially you can work all the leads from your own system.
c. Solar Lead Depot- Solar Lead Generation
Can be purchased by the city or county and each area is limited by availability. Availability per spot is based on several factors but not limited to home sales, the number of active homeowners per market as well as the overall size of the market. Each lead will be delivered via text email and funnel into the dashboard we provide for you. Our lead management system integrates with all other CRM’s, so essentially you can work all the leads from your own system. A lead at minimum is defined an inquiry for a solar quote containing the consumer: Name, Email, Phone and is from someone who requested a Solar Quote.
7. Privacy
Your use of the Services is subject to Solar Lead Depot’s Privacy Policy, which is available at www.SolarLeadDepot.com/privacy-policy.
8. Usage Rules
Your use of the Services and this Site must follow the rules set forth in this Agreement, including but not limited to this section (the “Usage Rules”). Any other use of the Services and Site is a material breach of this Agreement. Solar Lead Depot may monitor your use of the Services and Site to ensure that you are following this Agreement and the Usage Rules.
a. You may use the Services and Site only for your commercial purposes. You may not share or sell the information from the Site or the Services with any other person or entity.
b. You may access the Services only using the interface and instruction that we provide. You may not modify or use modified versions of our Site or our software.
c. You understand that Solar Lead Depot does not verify whether the Services comply with your jurisdiction’s laws, rules and regulations. You understand and agree that you are responsible for complying with all applicable laws, regulations and rules. Access to the materials in the Site or use of the Services where illegal is prohibited.
d. You may not tamper with or circumvent any security technology included with the Services or the Site.
e. Solar Lead Depot’s delivery of the Services does not transfer any rights to you and does not constitute a grant or waiver of any of Solar Lead Depot’s rights towards its intellectual property.
f. You agree to not use this Site or any of the Services to: defame, abuse, harass, stalk, threaten or otherwise violate any legal rights of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; and upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.
Solar Lead Depot has the right at our sole discretion to remove any content posted on the Site or through the Services for whatever reason. Solar Lead Depot is not responsible for any delay or failure in removing such content.
9. Changes to Service / Site
Subject to applicable law, Solar Lead Depot has the right to change the Services and the Subscription Plan rates, at any time with or without notice. With given notice, it may be provided on your monthly statement, by email, or other communication permitted under applicable law. If you find a change in the Services unacceptable, you have the right to cancel your Subscription Plan and, notwithstanding anything else in this Agreement, may be entitled to a pro-rata refund. However, if you continue to receive the Services after the change, this will constitute your acceptance of the change.
A. Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use the Services strictly in accordance with this Agreement. Using the Services does not give you ownership of any intellectual property rights in the Services, the Site or the content you access. Do not remove, obscure or alter any legal notices displayed in or along the Services or the Site. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit the software and services that makeup the Services or the Site. You will not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. You will indemnify Solar Lead Depot for any claims by third parties of infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission of material by you. The Services are not for resale. Your use of the Services does not entitle you to make any unauthorized use of any protected content, and you will not delete or alter any proprietary rights or attribution notices in any content. Solar Lead Depot does not grant you any licenses, express or implied, to the intellectual property of Solar Lead Depot or our licensors except as expressly authorized by this Agreement. No service or product available through this Site, or any part of any Lead’s service or product, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Solar Lead Depot. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Solar Lead Depot without express written consent. You may not use any meta tags or any other “hidden text” utilizing the Solar Lead Depot name or trademarks without the express written consent of owner. You may not misuse the Services or the Site. You may use the Services and the Site only as permitted by law. The licenses granted by Solar Lead Depot terminate if you do not comply with this Agreement. Any content posted by you using any open communication tools on Solar Lead Depot’s Site, if it doesn’t violate or infringe on any third-party copyrights or trademarks, becomes the property of Solar Lead Depot, which is perpetual, irrevocable, worldwide, and royalty-free. This only refers and applies to content posted via the Site and does not refer to information that is provided as part of the registration process.
B. Third Party Sites
This Site may contain links to other sites that are not owned or controlled by Solar Lead Depot. Please be aware that Solar Lead Depot is not responsible for the privacy practices of such other sites. Solar Lead Depot’s Privacy Policy applies only to information collected by this Site. Certain services made available via the Services are delivered by third party sites and organizations. By using any product, service or functionality originating from the Services, you hereby acknowledge and consent that Solar Lead Depot may share such information and data with any third party with whom Solar Lead Depot has a contractual relationship to provide the requested product, service or functionality on behalf of the Services users and customers.
C. No Warranty
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SITE AND THE SERVICES IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE SITE AND THE SERVICES PERFORMED OR PROVIDED ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND Solar Lead Depot HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE SITE AND THE SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY. QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY Solar Lead Depot OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.
D. Limitation of Liability
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL Solar Lead Depot BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE AND THE SERVICES HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF Solar Lead Depot HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL Solar Lead Depot’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE AMOUNT OF FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
E. Indemnification
You agree to indemnify, defend and hold harmless Solar Lead Depot, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your violation of this Agreement, use of or inability to use the Services, any user postings made by you, violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. You will provide notice to Solar Lead Depot of any matter subject to indemnification by you, including but not limited to any claims, lawsuits, investigations or demands within ten days of discovery by you. Solar Lead Depot reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Solar Lead Depot in asserting any available defenses.
F. Governing Law; Venue
This Agreement and the relationship between you and Solar Lead Depot shall be governed by the laws of the State of Arizona, excluding its conflicts of law provisions. You and Solar Lead Depot agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Mesa, AZ to resolve any disputes or claims arising from this Agreement.
G. Dispute Resolution
Any claim or controversy arising out of or relating to the use of SolarLeadDepot.com or SolRefer services, to the goods or services provided by Solar Lead Depot to any acts or omissions for Solar Lead Depot which you may contend is liable, including but not limited to any claim or controversy as to arbitrarily (“Dispute”), shall be finally, and exclusively, settled by arbitration venue in Phoenix, AZ. The arbitration shall be held before one arbitrator under the commercial arbitration rules of the American Arbitration Association (“AAA”) in force at that time. The arbitrator shall be selected pursuant to the AAA rules. Should no AAA rule regarding the selection of an arbitrator be in effect, the consumer shall select an arbitrator from a panel of arbitrators acceptable to Solar Lead Depot. In any arbitration, arbitrator will pay the filing fee, plus the costs associated with the first day of arbitration, with the remaining costs of arbitration paid by the no prevailing party. To begin the arbitration process, a party must make a written demand there for. Any judgment upon the award rendered by the arbitrators may be entered in any court of competent jurisdiction in Mesa, AZ
The arbitrators shall not have the power to award damages in connection with any Dispute more than actual compensatory damages and shall not multiply actual damages or award consequential, punitive or exemplary damages, and each party irrevocably waives any claim thereto. The agreement to arbitrate shall not be construed as an agreement to the consolidation of an arbitration under this agreement with an arbitration of disputes or claims of any nonparty, regardless of the nature of the issues or disputes involved.
Credit Card Disputes
All customers agree not to file a credit card dispute, rather send in a request via Email and the issue will be resolved within 60 days. If no response or resolution within 60 days, you may file a dispute but only if: you did not receive your product, if you received some leads, but not all – file a partial dispute. Any customer who files a dispute within going through the process above of contacting us first, agrees to a penalty of $10,000 + 100% of the disputed amount for damaging Solar Lead Depot merchant accounts and the financial health of the company.
H. Waiver of Class Action
There shall be no right or authority for any claims to be arbitrated or litigated on a class action or consolidated basis or on bases involving claims brought in a purported representative capacity on behalf of the public, other users of the Site or the Services, or other persons similarly situated. Solar Lead Depot Inc would not be willing to provide the Services to you absent this waiver. You acknowledge and agree that you are under no obligation to use this Site or the Services if you are not willing to waive class action rights, and you expressly agree to this waiver.
I. Miscellaneous
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Solar Lead Depot as a result of this agreement or use of the Services or the Site. If any provision of this Agreement is determined to be invalid, all other provisions shall remain in full force and effect. No waiver of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import. This Agreement constitutes the entire and only agreement between you and Solar Lead Depot with respect to the Services and the Site and supersedes all other communications and agreements with respect to the subject matter thereof.
J. Electronic Communications
Visiting this Site or sending emails to Solar Lead Depot constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
K. Digital Millennium Copyright Act (DMCA)
In the event materials are made available to this Site by third parties not within Solar Lead Depot’s control, Solar Lead Depot is under no obligation to, and do not, scan such content for the inclusion of illegal or impermissible content. However, Solar Lead Depot respects the copyright interests of others. It is Solar Lead Depot’s policy not to permit materials known to infringe another party’s copyright to remain on the Site. If you believe any materials on the Site infringe a copyright, you should provide Solar Lead Depot with written notice that at a minimum contains:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Solar Lead Depot to locate the material;
Information reasonably sufficient to permit Solar Lead Depot to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted;
A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All DMCA notices should be sent to Solar Lead Depot’s designated agent as follows:
It is Solar Lead Depot’s policy to terminate relationships regarding content with third parties who repeatedly infringe the copyrights of others.
L. Special Provisions Applicable to Users Outside the United States
The following provisions apply to users who interact with Solar Lead Depot outside the United States: You consent to having your personal data transferred to and processed in the United States. If you are on the U.S. Treasury Department’s list of Specially Designated Nationals, you will not engage in commercial activities on Solar Lead Depot. You will not use the Services or the Site if you are prohibited from receiving products, services, or software originating from the United States.